Returns & Exchanges

At ILM, we strive to ensure every piece fits your style perfectly, but if you are not completely satisfied, we offer a seamless 30-day return policy for all unworn garments. Our goal is to make your shopping experience as effortless as our fashion, ensuring you find your perfect match every time.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all ILM tags attached, ensuring the garments are in their original, unworn condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.